Customer Service System

Customer service system for developers, contractors & property managers

Residents and buyers open tickets on any topic — financial, legal, changes, operations, and faults — and get structured responses through to closure.

Track and Resolve Issues with Full Transparency

Clients submit tickets with photos and descriptions
Real-time status updates and notifications
Assign tasks to teams with clear SLAs

TenantYossi Cohen

ProjectSea Towers

BuildingBuilding B

Apartment12

Ticket log

Opened12.03 · 09:14
The tenant opened a ticket via the portal and attached payment schedule details.
Assigned12.03 · 09:40
Routed to the finance team · Owner: Dana Levi
Replied12.03 · 14:22
A full clarification on the payment schedule and upcoming collection dates was sent.
Closed13.03 · 11:05
The tenant confirmed the response and the ticket was closed.

Support Buyers Before Moving Into Their Homes

Answer legal, financial, and technical questions easily
Centralize communication between client and service team
Link tickets to specific apartments or projects

Risk-free consultation

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